Conditions of Return :
-Please note that we don't reimburse shipping costs.
-We recommend to consult the size guide for the clothes.
-For reasons of hygiene we can not take back the cosmetics, honeys and other food products (whose packaging has been opened), perfume oils, musk, amber, oud in the form of oil because of the risk of contamination. Just as you would not want a bottle used, you can imagine that the others either.
-With respect to the Multimedia products make sure that the problem is external to your use and sign us on reception after having lit it if problem there is.
- If you wish to return a compliant but unwanted product, which is new in its blister box, you can return it to us within 14 days of receipt in order to exchange or refund. The date of shipment of the parcel-return times. Sealed products such as spray fragrances or boxed incense can not be taken back or exchanged when opened. That's why we offer you samples.
Also the delays of withdrawal are 14 days from the receipt of the parcel or the order!
The products sold, stowed or in promotions will not be refunded but just exchangeable or have.
To return this product (s), it is very simple:
1. I pack my product (s) at best to avoid breakage:
- I take good care to call the products in a thick package or better, in the original package.
- I write on free paper my order number and the reason for my return
2. I am sending my parcel at my expense, to the return address:
Upon receipt, we verify your product (s) in accordance with our Terms of Return, available in our Terms and Conditions of Sale.
If the product conforms, ie it is new and in its original packaging, we will refund you via your original method of payment or with a credit corresponding to the purchase amount of your product (s).
Otherwise, we will not be able to reimburse the product (s). We will then send it back to you.