Thank you for using our online sales site. Personal integrity is important to us and we take the protection of your data very seriously.
This page allows you to know which personal data we process about you, why and how we treat them. Personal data
To ensure the best service, we ask you for a certain amount of information, some of which could be described as personal data. The answers you provide to our questions are kept in the strictest respect of the legal provisions in force. Personal data
To ensure the smooth delivery of your purchases, we register your personal data:
Your name, first name, postal address Your e-mail address to send you an order acknowledgment, to inform you of a possible unavailability of a product and to be informed of news and promotions (unless opposed by you). Your telephone number (fixed or mobile), which allows us to contact you for example of a possible delay in delivery or that the carrier can contact you in order to give you your order.
Optional data
We may also collect information in order to better understand the use that Visitors make of the site afrikorientshop.com (frequency of consultation of the various pages of the Website, sales statistics and provenance of Site Visitors, etc.). Send newsletter to inform you of their news (news, promotions online): you can oppose future mailings by simply clicking on a link specifically provided for this purpose at the bottom of page. In the case of prospecting towards persons who have not had a prior commercial relationship with us, we make sure that the databases of e-mail addresses have been collected fairly and legally, ie with the consent of people to receive commercial communications by e-mail from other companies.
Cookies
These computer files, stored on the hard disk of your computer gather information about your navigation: they allow us to improve the service that is intended for you. You have the option to refuse cookies by configuring your Internet browser.
If you have any questions about this Privacy Policy regarding your personal data, please do not hesitate to contact us.
You can always contact us by e-mail at: afrikorientshop@gmail.com
Afrikorientshop, registered in France under the siret 524921 202 00015 at 9 avenue du bois de l'épine 91080 Courcouronnes, is committed to protecting and respecting the privacy of any person whose personal data we process in the context of ordering our products on the site afrikorientshop.
We continually strive to improve and develop our services, products and websites and will, therefore, modify this Privacy Policy periodically. We will not diminish your rights under this Privacy Policy or data protection laws. In the event of a significant change, we will post to you a notice highlighted when the applicable law requires us to do so. Please review this Privacy Policy periodically for any changes that may have occurred.
Application of the general sales conditions
These general conditions of sale are intended to define the rights and obligations between Afrik'orient shop and the consumer applies without restriction or reservation to all sales of products listed on the website. The confirmation of an order implies a person with the full acceptance of these terms of sale. Each user also acknowledges having full legal capacity to be able to engage under it.
Prices are in € uro including tax, excluding shipping. Afrik'orient shop reserves the right to change prices at any time, depending on economic or regulatory conditions, we commit ourselves to implement the rates that you were displayed at the time of your order.
The price indicated in the order confirmation is the final price with shipping cost, including all taxes.
All orders are invoiced and payable in € uro. For deliveries outside mainland France, any customs fees or local taxes are the responsibility of the recipient.
Products on-3 Information
Every effort has been made to ensure the accuracy of information presented on the site: www.afrikorientshop.com.
The Manager or its suppliers are however not responsible for the consequences, incidental, special damages arising from electronic transmission or the accuracy of information provided even if the manager was aware of the possibility of such damages.
The photographs illustrating the products do not enter the contractual field. If errors occur, shall in no case the responsibility of AFRIK'ORIENT SHOP will not be engaged.
The majority of products offered to its customers by AFRIK'ORIENT Store are available.
4-Payment
Payment of the full price is payable immediately on the date of the order. At no time, payments can not be considered as a deposit or deposits. The receipt of the full amount of the order will be made by Afrik'orient shop at the time of shipment of the order. All orders are payable in Euros. To set the order, the buyer has the means of payment referred to in the order form: credit card (credit card, Visa, Mastercard) via Paypal, check or bank transfer. The buyer guarantees Afrik'orient shop that has the required permissions to use the payment method he chose, when recording the purchase order. Afrik'orient shop reserves the right to suspend or cancel any order and delivery, whatever their nature and level of execution in case of non-payment of any sum payable by the purchaser, or if a payment incident. Penalties in an amount equal to the legal interest rate plus five points are automatically applicable to amounts outstanding at the end of a period of ten days of the invoice date or upon notification of the rejection of bank payment any other means of payment.
5-Delivery
Products purchased on Afrik'orient shop are available only on geographic areas we serve. The times indicated are usual average times and correspond to the processing time and delivery. The products are delivered to the address specified by the customer during the order process. Afrik'orient shop can not be held responsible for consequences due to delayed delivery. In case of delayed mail is sent to the customer.
If paying by credit card the time specified above shall run from the date of registration and payment correspond to the processing time and delivery.
If paying by check or bank transfer, the order is processed upon receipt of the check or wire transfer. As a result the time limits applicable in this case are those at the day of receipt of payment and can be modified from those listed on the day of placing the order.
6-Delivery problems
All products leave our premises in perfect condition. The customer must notify the carrier (or factor) the slightest trace of impact (Holes, traces crushing etc. ..) on the parcel, and where appropriate to refuse the package. An identical new product will then be returned without charge.
The exchange of any product declared, a posteriori, damaged during transport, without any reservation has been issued on receipt of the package, can not be supported.
As in any expedition, it can be delayed or that the product gets lost. In such cases, we contract the carrier to start an investigation. Every effort is made, as long as necessary, to find this package. Where appropriate the merchant will be reimbursed by the carrier and deliver a new package identical to its costs.
We disclaim any responsibility for the longer delivery times because of carrier, including for loss of products, bad weather or grève.Toute anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated on the delivery form of '' handwritten reserves '', accompanied by the signature of the customer.
The consumer must confirm this problem by sending the carrier within two working days of the date of delivery by mail with return receipt stating such claims.
The consumer must send a copy of this letter to the following address: Afrik'orient shop, Frédéric Boisson 37 rue du bois sauvage 91000 EVRY without this, we willnot proceed to exchange.
7-Delivery errors
The consumer must make to the head, the same day delivery or later than the first business day after delivery, any claim of error of delivery and / or non-compliance of products in kind or in quality compared to indicated on the order form.
Beyond this period, any claim will be rejected. The formulation of this claim to the head may be made to the following address: 37 RUE DU BOIS SAUVAGE 91000 EVRY
Any claim not made in the rules defined above and within the time limits could not be taken into account and release AFRIK'ORIENT Store of any responsibility towards the consumer.
In case of error of delivery or exchange any product for exchange or refund will be returned to the responsible within 7 workdays as a whole and in its original packaging in perfect condition to the following address: 37 rue 91000 EVRY wild wood.
To be accepted, any return will be reported and have the manager's prior approval, which if agreed will ship the package to the right place.
The shipping costs are the responsibility of Afrik'orient shop, except where it would prove that the product does not match the original declaration made by the consumer in the right direction back.
8-Money Back
The right of withdrawal applies only to natural persons.
Accordance with Articles L. 120-20, the consumer has a period of seven (14) calendar days to return, at its expense, the products do not suit him (excluding special offer). This period starts from the date of receipt of the consumer's order. All returns will be reported in advance at the customer service Afrik'orient shop. The product should be returned to the following address:
Frederic Boisson Afrik'orient shop 37 rue du bois sauvage 91000 Evry
Sensitive products (such as DVD, CD) should not have been unsealed so that the consumer can exercise the right of withdrawal.
Only products returned will be together, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will be refunded or returned or exchanged. This right of withdrawal is without penalty, except for shipping costs and return. Assuming the exercise of the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid, or exchange the product. In the case of an exchange, the return will be at the expense of consumers.
Any product with promotional discount will not be returned or exchanged !!! Like qamis Daffah once unfold their box can not be returned! Musks, amber and oudh are exchanged for reasons of hygiene ... Thanks for your understanding!
Upon exercise of the right of withdrawal, Afrik'orient shop will make every effort to refund the consumer within thirty days.
9-Privacy
The information collected by the purchase online store Afrik'orient shop during any order of the buyer is necessary for the management of his order. In accordance with the Data Protection Act 78-17 of 6 January 1978, the buyer has a right of access, rectification, opposition and deletion of data from the of Afrik'orient shop
10-Protection of personal data
All the data you entrust to us are able to process your orders. Under Law No. 78-17 of 6 January 1978 on computers, files and freedoms, you have near the head of a right of correction, consultation, modification and deletion of data you have provided. This right may also be exercised online.
11-applicable Law
These terms and conditions are governed by French law. In case of dispute or claim, the consumer should first contact the shop Afrik'orient company for an amicable solution. In case of disagreement between the consumer and Afrik'orient shop only the Angers tribunal has jurisdiction.
12-Disputes
Any order placed through the website www.afrikorientshop.com wons the support of the customer, without any restriction, the General Conditions of Sale manager.
This contract is subject to French law.
Afrik'orient shop can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold.
It is the same for any changes resulting from product manufacturers.
The responsibility of AFRIK'ORIENT SHOP will, in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products.
In case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek an amicable solution with the help: a professional association in the industry, an association of consumer or other counsel of his choice.
It is recalled that the search for an amicable solution does not stop "promptly" of the legal guarantee, nor the duration of the contractual warranty.
It is recalled that in general and subject to the discretion of the courts, respect the provisions of this contract relating to the contractual guarantee assumes that the buyer to honor its financial commitments to the seller. Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to obtain an amicable solution.
